# Sales & Operations Executive **Company:** Tour Partner Group **Department:** Nordics Groups **Role:** Sales and Operations Executive **Location:** Tour Partner Group Copenhagen **Remote status:** Hybrid We are looking for a passionate and dynamic **Sales and Operations Executive** to join our team in **Copenhagen, Denmark**. In this role, you will be responsible for **handling day-to-day operational tasks providing essential support for sales activities, client interactions, and following up on leads**. You will work as part of a **collaborative, international team** , creating memories that last a lifetime for our clients and their customers. **Your responsibilities:** As a Sales & Operations Executive at Tour Partner Group, your key responsibilities will include: - Crafting engaging tour itineraries and packages. - Coordinating logistics and booking accommodations, transport, and activities. - To be in contact with the Tour Leader during the tour on a regular basis to make further adjustments in the program if needed and solve all problems. - To double check, get the final travel documents ready and send them to the client. - Ownership of tours and accountability for its quality and financial results - Making sure that the conditions of payment are respected. - Assessment of queries from clients, communication with clients and preparation of offers based on services demanded from the clients. - Procurement and negotiation with suppliers are important aspects of the job to be able to offer the customer the best product to the best possible price. - Aid in administrative tasks, including documentation and record-keeping for tours. - Assist with guest inquiries, providing information and support as needed. - Provide support and/or cover for other departments when needed. - Emergency phone - Occasional involvement in sales-related activities and client engagements. **Your profile: Skills & Experience** - We are looking for an individual with the following skills and qualifications: - Solid knowledge of the Scandinavian market and type of products with relevant experience in a Scandinavian incoming agency or similar. - Strong organizational skills and attention to detail. - Excellent communication and interpersonal abilities. - Relevant education or coursework is a plus. - Specific language skills may be required depending on market. - You have a high level of written and spoken English. - Good computer skills and fluency with Microsoft office package - Service-minded **What we offer** At Tour Partner Group, we believe in rewarding our team members. By joining us, you will enjoy: - A **dynamic and international work environment** , collaborating with colleagues from over **20 nationalities**. - **A holiday increase** with years of service, up to **25 days**. - **One volunteering day per year** to support a cause you’re passionate about. - **Annual social events** to celebrate our shared successes. - **TPG Travel Club discounts** to explore our destinations in your free time. - The opportunity to become a **Value Champion**. - Lunch Scheme - **A structured development programme** with **on-the-job training** , ensuring you reach your full potential. - A **collaborative and supportive team culture** where every member is valued. - Opportunities for **career progression** , moving into new roles within the company. **Additional Information** - **High Season Period** : Please note that from **1st May – 31st August** , the workload may be heavier, and overtime may be required. Overtime is compensated as time off in lieu. - **Work Location** : This position is based in **Denmark, Copenhagen** , with the possibility of hybrid working depending on the role. **Our Values** At Tour Partner Group, our values guide everything we do: - **Partnership** – We collaborate as a team to succeed and hold our colleagues and business partners in high esteem. - **Inspiration** – We inspire confidence in others through our knowledge and expertise. We seek and embrace change. - **Respect** – We are open to new ideas, cultures, and experiences. We value honesty and transparency. - **Passion** – We share our love for travel and encourage others to explore our destinations. We aspire to be the difference that makes the difference. [Apply for this position](https://careers.tourpartnergroup.com/jobs/7800940-sales-operations-executive/applications/new)